Forgot your password?

So you forgot your password; hey… it happens. No need to worry, because it is easy to reset your password. Let me explain…

If you find yourself stuck on the secure account login page with a thick red lining around the email and password fields, these are the steps you will take to securely and easily reset your password.

#1. Click on the “Forgot your password?” link. or Lost your password?


#2. Enter your email address and zip-code.


You will then see this… but wait, open a new tab or window and check your e-mail first.


#3. Check the email on file with your Ptechsinc account – your password reset request will be sent there.

Highlight the verification code, right click on your mouse and select copy then hover over “click here” and… click!

#4. Paste the verification code.


#5. Reset your Password!


Choose a new password, think of a password that would not be similar to your previous password. Make sure your password is a minimum of 8 characters. Write down your new password and save it in a safe place. Press submit, and viola!

If you still need additional assistance, feel free to contact the Pbuyers team at 1-872-806-2550 open from 9:00 AM to 8:00 PM PST (M-F) and 9:00 AM to 7:00 PM PST (Sat-Sun).

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